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CUSTOMER OF THE MONTH
Professional, Courteous, Helpful
Michael Yuffa and Walter were nothing short of professional, courteous and helpful doing all they could to be obliging and informative.They installed a toilet, inspected all the drains and taps in my home and were very detailed oriented. They arrived on time and were very clean and pleasant. They listened to all my concerns.
Michael is a great person!
As soon as Michael came to my door, I knew he was an honest man.
I had a leak coming from the second floor when I flushed the toilet, you could hear water flowing down inside the drywall on the main floor dripping down to my basement.
Michael’s first assessment was to replace the toilet wax but noticed that there was water still in the waste bend. Water wasn’t draining. He was very thorough in asking when I got off the septic tank. Really investigating to see whether I was actually off the septic tank.
Michael tried to unplug the water but reported that the issue was with my stack and that it was most likely cast iron. This would require opening up the main floor ceiling.
I wasn’t prepared to proceed further as I have plans to demo the entire house.
Michael is a great person who is knowledgeable and won’t force you into doing a particular job without your consent.
I’ll be using Michael from now on for all the plumbing issues I’ll have.
Totally Worth it!
I just bought an apartment and we have a washing machine connected to the kitchen sink pipes. Unfortunately when the machine drain its water, the water rise in the sink showing that it is block somewhere. I tried Draino and zep and still nothing so i looked Homestars and saw WaterWorks.
I called and they were able to squeeze me in as i do not have work today. 2 gentlemen came in less that 30 minutes super polite and they explained pretty much everything to me. We decided to go along and snake the pipe and after the first try i ask Michael if he can do me a favor and snake it again and he did it with pleasure ( no additional cost). After the work is done they even clean the floor for me and make sure there is no leak anywhere.
Ladies and Gentlemen i swear if you guys need a plumber Waterworks plumbing is for you! I was scared about the money and so on but Michael made sure to explain to me each steps! Now i do not have a single problem with my kitchen sink and they even told me what to do to prevent the clogging in the future! IT IS TOTALLY WORTH IT WITH WATERWORKS PLUMBING AND DRAINS INC!!!!
Excellent Service, Great Price
Was very pleased with WaterWorks. Michael came out immediately and was on time, work was done masterfully and price point was terrific. Service with a smile and trusted, reliable service.
They are good, They are fast, They are polite...
They are good. They are fast.They are polite.They are tidy.They guarantee their work. They honour their guarantees. They are gracious about honouring their guarantees.They are waaaay more professional than the higher rated plumbers on that ‘other’ contractor site.
I can't express enough how impressed I am
Wow!! I can’t express enough how impressed I am with the service I received from Michael and Rhonda. Within seconds after sending a request on their website, I was contacted by Rhonda. Michael is cheerful, informative, helpful and competent plumber. He was a pleasure to work with. I had a leaky toilet and a problem with the hand shower on my bathtub which ended up to be a bigger problem than expected. After we agreed on the work, the job was completed quickly and tidy. Within seconds of Michael leaving, Rhonda called to follow up. That was the easiest hassle-free service call I have ever had. I found Waterworks on Homestars and I don’t regret calling them. I admit that their pricing was more than I expected but it was worth it for the added service I received.
Responsive, reliable and thoughtful
Responsive, reliable and thoughtful attention to an urgent drain problem. I am most grateful for Michael’s very quick and reassuring help. I would highly recommend. We are very happy customers!
Michael was prompt and completed his work quickly and efficiently. He was very helpful and gave us some great tips on how to maintain clean drains in order to avoid clogs. We are very satisfied with the service provided by WaterWorks Plumbing and would recommend them to others.
Fantastic service! They honour and stand behind their services as they did today.They are pleasant and reliable.They are the best plumber service in Toronto that I have ever found – bar none!
Reliable and Quality Service
Michael provides outstanding service. He is always on time, communicates clearly, and completes the job on the timeline he gives. There is never any uncertainty about what is involved or what the cost will be. He leaves my house clean. I strongly recommend him for reliable and quality service for any plumbing needs.