How do I shut off my main water valve in an emergency?

Every homeowner should know where their main water shut-off valve is located and how to operate it. In most homes, the valve is located in the basement or near the water meter, close to where the main supply line enters the house. Turning this valve clockwise fully shuts off water to the entire property. In an emergency such as a burst pipe, closing this valve will stop the water flow and limit damage until professional help arrives. We recommend checking your valve periodically to ensure it turns freely and is not corroded or stuck. During our service visits, we are happy to locate the valve for you and tag it clearly so it is easy to identify. For added safety, we also offer the installation of automatic shut-off valves that detect leaks and shut off water automatically when needed.